Privacy Policy

24BY7 BAZAAR Privacy Policy

This Privacy Policy describes how 24BY7 BAZAAR (“we”, “us”, “our”, or “Platform Owner”) collects, uses, stores, processes, discloses, and protects your personal information when you access or use our website and related mobile application (collectively referred to as the “Platform”).

This Privacy Policy is published in compliance with:

• The Information Technology Act, 2000
• The Digital Personal Data Protection Act, 2023
• Applicable rules and regulations under Indian law

By accessing, browsing, or using this Platform, you consent to the collection and processing of your personal data in accordance with this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Mobile number
• Billing and shipping address
• Payment details (processed through secure third-party payment gateways)
• Order and transaction history
• Account login credentials
• Device details, IP address, browser type, and usage data
• Any information voluntarily submitted by you

If you choose not to provide certain information, some features of the Platform may not be available.

2. How We Collect Personal Information

We collect personal data when you:

• Register an account
• Place an order
• Contact customer support
• Subscribe to marketing communications
• Participate in promotions
• Browse or interact with the Platform

We may also collect data automatically using cookies and tracking technologies.

3. Purpose of Data Collection

Your personal data may be used for:

• Account creation and management
• Order processing and delivery
• Payment processing
• Customer support
• Fraud prevention and security
• Marketing and promotional communication
• Legal compliance under Indian laws

We process your personal data only for lawful purposes.

4. Cookies and Tracking Technologies

We use cookies to:

• Improve user experience
• Analyse traffic and behaviour
• Store preferences
• Enhance security

You may disable cookies via browser settings; however, some features may not function properly.

5. Disclosure of Personal Information

We may share your personal data with:

• Payment gateway providers
• Logistics and courier partners
• IT service providers
• Analytics and marketing partners
• Government authorities when legally required

We do not sell or rent your personal data.

6. Supplier Disclosure & Mandatory Data Sharing

Since 24BY7 BAZAAR operates as an intermediary marketplace, products are fulfilled by third-party suppliers.

To process orders, deliveries, returns, refunds, replacements, or disputes, we may share your personal information (including name, contact details, and delivery address) with:

• Third-party suppliers
• Logistics partners
• Service providers

You expressly acknowledge and agree that:

• Products are sold through the Platform but fulfilled by third-party suppliers
• Sharing personal data is mandatory for order fulfilment
• We act only as a middleman between you and suppliers
• By using the Platform, you consent to such data sharing

If you do not agree, you must discontinue use of the Platform.

7. Cross-Border Data Transfer

In certain cases, third-party service providers may process data outside India. We ensure reasonable safeguards in accordance with Indian law.

8. Data Security

We implement reasonable security practices as required under Indian law to protect your personal data from unauthorized access, misuse, or disclosure. However, no electronic transmission is 100% secure.

9. Data Retention

We retain personal data only as long as necessary for the purpose collected or as required under applicable Indian laws.

10. Your Rights Under Indian Law

Subject to applicable laws, you may:

• Request access to your personal data
• Request correction or update
• Request deletion (subject to legal obligations)
• Withdraw consent (where applicable)

Requests may be made through the contact details below.

11. Children’s Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

12. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of changes.

14. Grievance Officer (As Required Under Indian Law)

In accordance with Indian regulations, you may contact our Grievance Officer for privacy-related concerns:

24BY7 BAZAAR

📧 Email: support@24by7bazaar.in

15. Contact Us

For any privacy-related queries:

📧 support@24by7bazaar.in
📍 Hyderabad, Telangana – 500072